Not a chatbot. A conversation that converts.
ChatFox builds bespoke AI assistants that handle the complex stuff - qualifying, routing, booking, upselling - in your voice, by your rules, fully managed by us.
open rate
available
to go live
your customers
Meet your customers
where they are.
One agent, deployed across the channels your customers already use - connected to the systems your business already runs on.
The platform your customers already trust, with a 98% open rate. No apps to download, no accounts to create.
Web Chat
A branded chat widget on your website - same agent, same knowledge, capturing visitors before they leave.
Mobile App
Embed the same intelligence inside your own app - one agent, consistent answers, every touchpoint covered.
Built for the conversations
simple bots can't handle.
Designed around your business
Never a template. We design your assistant's voice, tone and conversation flows from scratch - it sounds like you, because it was built for you.
Your rules. Your guardrails.
Answers only from content you approve. Escalation paths, compliance rules and boundaries you define - so it never says the wrong thing.
Connected to everything you use
CRM, calendars, bookings, stock, customer records - your assistant reads and writes live data across the systems you already have.
Routes work to your team, never replaces them
Complex or sensitive conversations hand over to a human seamlessly, with full context, at exactly the right moment.
Fully managed, start to finish
We build it, connect it, launch it and keep it running. No dashboards to learn, no prompts to write, no technical team required.
Owned by you
Your WhatsApp account, your AI account, your data. UK-hosted and GDPR-first - no platform lock-in, ever.
From order sign-off to live agent
in less than 2 weeks.
Understand your use case
We start with your business, your customers and what you want the agent to achieve - so the solution is built around real needs, not assumptions.
Design the conversations
We map the enquiries, journeys and outcomes that matter - every path designed around how your customers actually communicate.
Configure & integrate
Using our proven ChatFox framework, we build the agent and connect it to your existing systems so it reads and writes live data accurately.
Review & approve
You test exactly how the agent behaves and refine it with us until it's right. You have full visibility and final say on everything.
Deploy & support
We launch, monitor and continuously improve your agent - ongoing management and support included as standard.
Nothing reaches your customers without your sign-off.
More than the agent.
Everything around it.
ChatFox is a fully managed service - we build it, connect it, launch it and keep it running. Here is what that means for your business.
24/7 Customer Access
Your agent works around the clock, answering questions instantly in any language - even when your business is closed.
Human-Grade Conversations
Clear, friendly responses trained specifically on your business - customers get replies that feel natural and on-brand, not generic.
WhatsApp or Web - Your Choice
Deploy on WhatsApp for maximum engagement, add a website chat widget, or both. We build wherever your customers already are.
Fully Managed Setup
No technical knowledge required. We design, build, connect and launch everything for you so it works properly from day one.
Deep System Integration
Connects to the systems you already use - customer records, bookings, stock, databases - and reads and writes live data accurately.
Seamless Human Handover
Your team can step into any conversation instantly - a clean, smooth handover between the agent and a real person in the same thread.
Secure and GDPR-Compliant
Hosted on AWS London. You own your WhatsApp and AI accounts directly. A full Data Processing Agreement is provided as standard.
Built-in Safety and Controls
Guardrails ensure the agent only uses approved information, stays within scope and escalates to your team whenever needed.
Full Version History
Every change is saved. Roll back instantly if needed and refine with confidence, knowing nothing is ever permanently lost.
Central Team Dashboard
All conversations, trends and activity in one view - so your team stays on top of everything without digging through logs.
Clear Performance Insights
See questions handled, response times and resolution rates at a glance - so you always know how your agent is performing.
Conversation Review and Feedback
Add notes, correct responses and flag issues directly from the dashboard - helping the agent improve continuously over time.
Update Without Downtime
Change how the agent behaves at any time - no taking it offline, no waiting for a new software release.
Team Roles and Permissions
Give different team members the right level of access - view-only, chat or admin - tailored to how your team actually works.
Data Export for Reporting
Download conversation data and performance metrics at any time for your own reporting, audits or compliance requirements.
Enterprise-grade engineering.
Small-team care.
Founded by experienced entrepreneurs and software specialists whose delivery background spans some of the UK's most demanding environments.
Don't take our word for it.
Ask our bot.
Basil is a ChatFox agent - built on the exact same platform we'd build yours on. Chat with him now and experience the product firsthand.
Ready for a conversation that converts?
Tell us about your business, and we'll show you exactly what a ChatFox assistant could do - before you commit to anything.
